Terms of service

Welcome to City Style New York.

Thank you for visiting our online women's clothing store.

These Terms of Service explain the rules and conditions that apply when you browse our website, place an order, purchase products, or use our customer services.

By accessing https://citystylenewyork.shop/, you agree to these terms and applicable laws.

1. About Our Business

City Style New York operates an online retail store offering women's clothing and fashion essentials to customers throughout the United States.

Our business information is:

Trade Name: City Style New York

Website: https://citystylenewyork.shop/

Business Address: 471 Fulton St, Brooklyn, NY 11201, United States

Email: info@citystylenewyork.shop

Phone: +1 718-522-2202

2. Acceptance of Terms

These Terms apply to website visitors, customers, account holders, and other users of our online services.

By using our website, you agree to provide accurate information and comply with applicable legal requirements.

Nothing in these Terms limits consumer protections that cannot lawfully be excluded.

3. Customer Responsibilities

Customers must:

  • Provide accurate order information.

  • Use authorized payment methods.

  • Submit complete shipping addresses.

  • Review product details before purchasing.

  • Use our website lawfully.

  • Avoid fraudulent transactions.

  • Respect applicable intellectual property rights.

Users must be of legal age to make purchases or have appropriate parental or guardian authorization.

4. Product Information

City Style New York offers women's clothing and fashion essentials.

Our goal is to provide clear product information, including:

  • Product names

  • Descriptions

  • Photographs

  • Available sizes

  • Available colors

  • Materials and specifications

  • Product prices

  • Availability

We aim to keep product information accurate.

However, slight color differences may occur because of photography, lighting, or screen settings.

Customers should review size information and product descriptions before purchasing.

Nothing in this section limits rights concerning defective or materially misdescribed products.

5. Product Availability

Products displayed on our website are subject to availability.

If an item becomes unavailable after purchase, we will contact the customer.

Available solutions may include selecting a replacement, agreeing to revised fulfillment arrangements, canceling the affected item, or receiving a refund.

We will not substitute a materially different product without customer authorization.

6. Pricing and Currency

Product prices are displayed in United States Dollars (USD) unless otherwise indicated.

Applicable sales taxes are calculated and displayed during checkout.

We provide FREE Standard Shipping on all orders within the United States, with no minimum purchase requirement.

If a pricing or technical error affects an order, we will contact the customer to explain available options.

We will not charge an increased price without customer authorization.

7. Payments

Customers must complete payment through a supported checkout method.

Payment transactions are handled by the applicable payment service providers.

Transactions may be subject to authorization and fraud prevention checks.

For additional information, review our Payment Policy.

8. Orders and Confirmation

After an order is placed, customers receive confirmation using their checkout contact information.

Order confirmation acknowledges receipt of the order.

Fulfillment remains subject to successful payment verification, product availability, and applicable legal requirements.

If an order cannot be fulfilled after payment has been collected, we will provide an appropriate refund.

9. Shipping and Delivery

City Style New York currently ships within the United States only.

Shipping Information Details
Shipping Method Standard Shipping
Shipping Cost FREE
Processing 1–3 Business Days
Transit 4–7 Business Days
Total Estimated Delivery 5–10 Business Days
Processing Days Monday–Friday

Daily Order Cutoff: 5:00 PM Eastern Standard Time (New York)

Shipping providers may include USPS, UPS, and FedEx.

Delivery estimates are not guaranteed dates.

For additional information, visit our Shipping Policy.

10. Order Cancellations

Cancellation requests should be submitted before dispatch.

Customers can request cancellation by emailing info@citystylenewyork.shop with their order number.

Approved cancellation refunds are normally processed within 10 business days after approval.

Where applicable law requires a faster refund, the legally required timeframe applies.

After dispatch, customers may request a return following delivery.

11. Returns, Refunds, and Exchanges

City Style New York accepts return requests within 30 business days after delivery.

Our standard return terms include:

  • Returns by mail

  • Downloadable and printable return labels

  • Exchanges accepted

  • No restocking fees

  • Refunds processed within 10 business days after receiving returned items

  • Refunds to the original payment method

We cover required return shipping for confirmed damaged, defective, or incorrect items.

Customers pay return shipping for change-of-mind returns.

Please review our Return & Refund Policy.

12. Damaged or Incorrect Products

If a product arrives damaged, defective, or different from what was ordered, customers should contact us promptly.

Please provide your order number and relevant details.

An appropriate replacement, exchange, or refund will be arranged following review.

13. Customer Accounts

Where account features are available, customers are responsible for providing accurate information and protecting their login credentials.

Suspected unauthorized account activity should be reported to our support team.

14. Prohibited Activities

Users must not:

  • Attempt unauthorized system access.

  • Submit fraudulent transactions.

  • Distribute malicious software.

  • Interfere with website operations.

  • Misuse customer information.

  • Impersonate others.

  • Infringe intellectual property rights.

  • Use our services for unlawful purposes.

15. Intellectual Property

Original website content, graphics, designs, product descriptions, branding, and other protected materials may belong to City Style New York or their respective rights holders.

Unauthorized commercial reproduction or distribution is prohibited.

Third-party trademarks remain the property of their respective owners.

16. Third-Party Services

Our store may use independent providers for payment processing, shipping, hosting, communications, and other business functions.

These providers may maintain their own terms and privacy policies.

17. Privacy

We collect and process personal information according to our Privacy Policy.

Customers should review that policy to understand relevant information practices and privacy rights.

18. Website Availability

We aim to maintain a reliable online shopping experience.

However, temporary interruptions may occur due to maintenance, technical issues, or third-party service disruptions.

19. Limitation of Liability

To the extent permitted by applicable law, City Style New York is not responsible for indirect or consequential losses arising from circumstances for which it is not legally liable.

Nothing in these Terms removes rights or remedies protected by applicable consumer law.

20. Governing Law

These Terms are governed by applicable United States federal law and the laws of the State of New York, subject to mandatory consumer protection requirements.

Disputes will be handled according to applicable jurisdictional rules.

21. Changes to These Terms

We may update these Terms when necessary to reflect changes in our website, business practices, or applicable legal requirements.

Updated terms will be published on this page.

22. Related Policies

23. Business Hours

Monday–Friday: 9:00 AM–6:00 PM

Saturday–Sunday: Closed

Time Zone: Eastern Standard Time (New York)

24. Contact Information

Trade Name: City Style New York

Website: https://citystylenewyork.shop/

Business Address: 471 Fulton St, Brooklyn, NY 11201, United States

Email: info@citystylenewyork.shop

Phone: +1 718-522-2202

For questions about our purchasing terms, please contact our customer support team.